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Paragon Customer Communications (PCC) provides end to end customer communications services to our clients, going to market through three key service lines: Customer Experience & Marketing Business Process & Transactional Digital Customer Experience Our marketing and communications services are built on a strong base of digital technologies and the best use of customer data.

A Complete Communications Solution We offer a complete communications solution and work diligently to connect our clients with their customers across every channel.

This is achieved through expertise, technical solutions and extensive, multichannel delivery capabilities.

We develop these areas and future-proof our solutions to ensure our proposition is aligned to our clients’ ambitions.

Our solutions support all stages of the customer communications journey, whether our clients need data-driven customer engagement, multichannel marketing, transactional communications, or automated inbound communication workflows.

We are behind the scenes helping clients to transform how they operate, digitising their customer journeys and experiences. PCC has significant scale in the UK, France, Germany, Benelux and Eastern Europe, plus an international supply chain supported by the broader Paragon Group structure.

Operating across all major sectors, we have long-lasting relationships with exceptional clients built on total delivery and complete security.

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